Don't worry about the algae...
Our no-algae guarantee
Our full service customers enjoy a no-algae guarantee. This guarantees against algae under normal conditions. We closely monitor your water chemistry to ensure that we are doing everything possible to create an algae-free environment.
While reports of algae aren't common, we have a process for responding. Algae reports are expected to be handled within one business day. Delayed timelines are possible in the peak of the season.
No harsh algaecides
We typically avoid metal algaecides when treating algae. In fact, we rarely use any type of "algaecide." If we believe that an algaecide would be beneficial in any way, we will always seek approval from the homeowner first. We are very selective about the chemicals we will use in your pool, and we only carry reputable products.
In order to be covered under this guarantee, the customer must meet the following conditions: 1) Customer must be subscribed to the full (or premium) service as outlined on our "Services" page. 2) Customer must have agreed to continuous, regularly scheduled weekly service for at least two weeks prior to an algae issue. 3) Customer must not have any overdue balances. 4) Customer must not have black algae.